Welcome to the Walkthrough
Experience customer training made simple
Platform Building Blocks
Learn about the main elements of the Skilljar platform that bring a customer training program to life.
Example Use Cases
Experience live examples of platform use cases such as certification, live training, sequential learner navigation and more.
Learn how Customer Education can help you drive customer engagement, retention, revenue, and additional metrics.
Onboarding Path: Landing Experience
This course contains the landing experience for the onboarding path to orient the learner.
Priced Training Domain Access
Clicking this tile will take you off to a separate Skilljar Domain that requires a purchase to see and access it's content.
Onboarding Path: Certification Exam
Earn an example Skilljar certification by passing the exam within this course.
In-person Live Training
Experience what it's like to register for an in person training event out of a list of available options at a specific location.
Experience what it's like to purchase a seat to a priced webinar.
Live Training Integrations
Skilljar offers native integrations with the Zoom, GoToTraining, and WebEx platforms.
Customer Story: Egnyte
With Egnyte University's training, users find value in Egnyte's platform 2x faster.
Acclaim by Credly Integration
See how to issue verifiable badges to students for courses they complete in Skilljar.
eBook: Increase Retention
5 Customer Retention Strategies that Work
Single Lesson Course Example
This course has a single lesson and therefore the learner is dropped directly into it upon registration, skipping the curriculum page.
This course awards a Skilljar certification upon completion of the exam lesson.
Requires Approval Course Example
Using an embedded form and manual admin registration, it's possible for a Skilljar course to require admin approval for registration.
Supported Content Types
This course contains many examples of the different types of content Skilljar supports.
Plans Example Site Link
This tile will open a new tab to a live demo site where you can experience purchasing a Plan and unlocking a tier of content.
Multi-day Live Training
Take a look at the most optimal way to set up a multi-day VILT live training course in Skilljar.
Virtual Labs Use Case
Did you know you can provision a virtual lab environment in real time as part of your course curriculum in Skilljar? Find out how!
Student File Upload Use-case
With a little customization, it's possible for Skilljar Students to upload files for admin review. It even works in exams!
Quick Tip: Publishing a Course
In this video, we review the basics of the Publish Course window.
Case Study: Nintex
Digital Process Automation Leader Secures 150+% Higher ARR for Trained Customers
Quick Tip: Optional Lessons
Use optional lessons to offer flexibility with surveys, exams, and more.
Quick Tip: Inviting Dashboard Users
Learn about the various types of dashboard users and how to manage them.
Quick Tip: Admin Dashboard Overview
We are excited to announce the new Admin Dashboard! Take a look at what's changed, and familiarize yourself with the new theme.
Quick Tip: Performing Bulk Uploads
Learn how to upload content in bulk and automatically create lessons from the content.
Quick Tip: Working with Tags
Learn about tags and how to surface courses on your catalog using filter groups.
Priced eLearning Course
Access to this eLearning course will be granted upon successful purchase via a checkout flow.
Experience what it's like to register for a virtual live training event out of a list of available options in a single lesson course.
Utilizing HTML canvas to re-create Pong inside a Skilljar Course. How's that for customization flexibility?
Case Study: Cisco
Cisco reaches users across 1,000+ companies with revitalized training
Blended Content Live Training Course
Live training courses can be configured to require learners to complete work both before and after attending a session. Check out the user experience.
Case Study: Nintex
Digital Process Automation Leader Secures 150+% Higher ARR for Trained Customers and 34% Decrease in Support Cases
Case Study: Procore
Construction Management Software Launches Certification Program and Scales Customer Training with Skilljar
Case Study: Qualia
Real Estate Software Firm Increases Customer Success Productivity by 30% with Customer Training Platform
Case Study: Zenefits
HR Platform Reduces Support Tickets by 5% with Customer and Partner Education Initiative
eBook: Building a Case for Customer Training
How do you help your executives know the impact of your training initiatives?
eBook: Choosing the Right Technology for External Training
Is your Learning Management System (LMS) optimized for customer and partner training?
eBook: The Definitive Guide to Customer Education Metrics
Establish a baseline for customer education data and metrics best practices.
eBook: Customer Education and Support Synergy
CS and Support teams work best in partnership. Learn how!
eBook: A New Segmentation Model for Customer Onboarding
In this eBook, we will show you a new framework for building a customer onboarding program.
Onboarding Course 1: Planning
Everything you need to know about planning your training portal launch.
Onboarding Course 2: Setup
Learn how to configuring your initial environment settings to support your program.
Onboarding Course 3: Content
Proven best practices for course structure models, content design, and much more.
Onboarding Course 4: Publishing
Tying together everything you've learned so far to get ready to publish and launch!
See examples of the different use cases HTML lessons support, such as embedded interactive walkthrough widgets and surveys.
This course is built to showcase the microlearning approach to designing a course curriculum.